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Frequently Asked Questions
1. How is the product quality guaranteed?
We maintain a strict quality control system from raw materials to finished products. A pre-production sample is always provided before mass production, and a final inspection is mandatory before shipment to ensure total customer satisfaction.
2. What types of printer consumables do you offer?
We specialize in a wide range of compatible consumables including Toner Cartridges, Toner Powder, Developers, Drum Units, and Fuser Units.
3. What are the available delivery and payment terms?
We accept various delivery terms including FOB, CFR, CIF, EXW, and CIP. For payments, we support T/T, L/C, D/P, MoneyGram, Credit Card, PayPal, and Western Union in multiple currencies such as USD, EUR, and GBP.
4. What is the warranty period for the 728 ink?
We provide an 18-month warranty under regular shipping and stock conditions to ensure reliability for our customers.
5. What is the Minimum Order Quantity (MOQ)?
The MOQ for the 728 model is as low as 1 piece, making it accessible for both small and large scale requirements.
6. What is your production capacity?
Our facilities feature 30 production lines, including 5 automatic lines, allowing us to reach a monthly output of 800,000 to 1,000,000 pieces.